Privacy Policy

This Privacy Policy describes how Cult BMX Bicycles (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our website, located at cultbmxbicycles.com (the “Site”).

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
We collect several different types of information for various purposes to provide and improve our service to you.

  • Personal Data: While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
    • Email address
    • First name and last name
    • Phone number
    • Shipping and Billing Address
    • Payment information (processed securely by our payment providers; we do not store full credit card details on our servers)
    • Cookies and Usage Data
  • Usage Data: We may also collect information on how the Site is accessed and used. This Usage Data may include information such as your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
  • Tracking & Cookies Data: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

2. Use of Data
Cult BMX Bicycles uses the collected data for various purposes:

  • To process and fulfill your orders, including managing payments and shipping.
  • To notify you about changes to our Site, products, or services.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our Site and product offerings.
  • To monitor the usage of our Site and detect, prevent, and address technical issues.
  • To provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those you have already purchased or enquired about, unless you have opted not to receive such information.

3. Data Sharing and Disclosure
We may share your personal information in the following situations:

  • With Service Providers: We may share your information with trusted third-party companies and individuals to facilitate our Service (“Service Providers”), such as payment processors, shipping carriers, and website hosting partners. These providers have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • For Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
  • To Comply with Laws: We may disclose your Personal Data where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Data Security
The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Data, including encryption (SSL) for data transmission. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use strong protections, we cannot guarantee its absolute security.

5. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, update, or delete the information we have on you. You can usually review and update your account information directly by logging into your account on our Site. To request deletion of your personal data or to exercise other rights, please contact us through the designated channels on our website.

6. Links to Other Sites
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children’s Privacy
Our Site is not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “effective date” at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us
For any questions about this Privacy Policy or our data practices, please visit our website for contact information and support options.