Shipping Information

At Cult BMX Bicycles, we are committed to getting your gear to you efficiently. This page outlines our general shipping procedures and policies.

Processing & Transit
Once your order is placed, our team prepares it for shipment. Order processing time varies based on product availability and order verification requirements. After leaving our fulfillment center, shipments are in transit with the selected carrier. The total delivery time is the sum of the processing period and the carrier’s transit time.

Shipping Methods & Destinations
We offer various shipping options to accommodate different needs. Available methods and service levels depend on your location and the items purchased. Details and applicable rates are provided at checkout.

Order Tracking
You will receive a confirmation email with your order details upon purchase. Once your order ships, a follow-up email containing tracking information and a link to monitor your shipment’s progress will be sent to the email address provided during checkout.

Shipping Address Accuracy
Please ensure your shipping address is complete and accurate at checkout, including any necessary suite, apartment, or building numbers. We are not responsible for delays or additional charges resulting from incorrect or incomplete addresses provided by the customer.

International Shipping & Customs
For orders shipped internationally, please be aware that cross-border shipments may be subject to customs duties, taxes, and fees levied by the destination country. The recipient is solely responsible for paying all such charges. These are not included in the item price or our shipping charges, and we have no control over these costs. We recommend contacting your local customs office for information on potential import fees before ordering.

P.O. Box & Restricted Items
We can ship to P.O. boxes and APO/FPO addresses using specific services. Certain items, due to size, weight, or manufacturer restrictions, may have limited shipping options or be ineligible for international delivery. Restrictions will be indicated on the product page.

Missing or Damaged Shipments
If you have not received your order within a reasonable timeframe based on the provided tracking, please contact us. For any items damaged in transit, notify us promptly upon receipt. We may require photos of the packaging and product to assist with any necessary investigation or claim.

For questions not covered here, please visit our website for further support.